Frequently Asked Questions
Your SeeWhy Learning Support Team is available to answer your questions about our various exam preparation study tools online offerings, assist you in placing your orders if you encounter difficulties or do not understand the process, help you resolve a challenge that you might have viewing the online study tools, replace a missing payment receipt or login information after placing your order, and much more.
We have answers to your frequently asked questions
At SeeWhy Learning, we are more than a service provider - we are a trusted resource and partner in your journey to mastering your financial exams, dedicated to providing you with an exceptional learning experience tailored to your unique needs.
All our available exam preparation study tools are listed on our main website page located at www.SeeWhyLearning.com. We do not have any exam preparation study tools that are not listed.
All online course materials can be viewed on any device. While smartphones/iPhones can be used, they are not recommended. Your best learning experience would be using a desktop, laptop, or larger-screen tablet.
The technology and security we use to present these interactive learning modules are locked so that they cannot be printed or copied.
Coupon codes are used for corporate programs and promotions. Contact us if you're unsure about your company's eligibility for a volume discount. If we're running a promotion, it will be announced on our website's main page, the product page, and/or our social media platforms. Once an order is made, discounts or coupon codes cannot be applied retroactively if not applied during the order process. We apologize, but our support staff cannot provide discounts upon request.
Your student centre login email is generated automatically when you place your order. The login email may take 15-20 minutes depending on server load at the time of your order. If you have received your payment confirmation email, but not the login email, then please check your Spam or Junk Mail folder in your email account as our login emails sometimes end up there. Still can’t find it? Use the form on this page and request a copy of your login information.
SPECIAL NOTE: If you are a returning student and had a previous login (username and password), then you will NOT receive a new login email as you already have your username and password. If you have forgotten your password, use the "forgot password" function on the SeeWhy login page.
Yes, absolutely! We are Canadian-owned and based in Ontario. We are not a US or foreign company selling exam preparation study tools for Canadian regulatory exams. All our highly professional, full-time trainers, study material writers, and support staff are located here in Canada. Our sole focus is providing exam preparation study tools for the Canadian financial services industry.
While you are technically responsible for all of the content in the course provider's textbook and should read it once, you can rely solely on SeeWhy Learning study tools to prepare you to pass the exam. If your objective is simply to pass, knowing what’s in our program will be sufficient.
“Success is the maximum utilization of the ability that you have.” Zig Ziglar
“Always do your best. What you plant now, you will harvest later.” Og Mandino