Frequently Asked Questions

GENERAL QUESTIONS
How do your products compare to study notes and exam preparation questions that other training companies provide?
If I purchase one of your study programs, is it the same as enrolling in the actual course on the course provider's website (i.e. at at csi.ca or ifse.ca?) Can I book and write the exam(s) through SeeWhy Learning? 
How quickly will I receive my materials when I purchase your study tools? 
How can you guarantee that I will pass?
What happens if I fail my exam and request a refund? 
If I have questions as I am studying your materials, what other options are available to me? 
Are your study notes and exam preparation questions kept up to date with changes to the actual course?
Do you offer classroom sessions? 

LLQP QUESTIONS 
If I am looking to enroll in a qualified Life License Qualification Program that will certify me to write the provincial licensing exam, which provider do you recommend? 
Once I have passed an approved LLQP course, how do I enroll in the actual provincial licensing exam?
General Questions
 
How do your products compare to study notes and exam preparation questions that other training companies provide?
We are so confident in the quality of our study tools that we offer free demos and samples on our website, so feel free to "try before you buy". These free sample online practice questions and study guide excerpts (where applicable) will give you a feel for how we teach.

Back to top

If I purchase one of your study programs, is it the same as enrolling in the actual course on the course provider’s website (i.e. at www.csi.ca or www.ifse.ca)? Can I book and write the exam(s) through SeeWhy Learning?

Our study materials are learning aids that will significantly speed up your learning and drastically increase your chances of success on the exam(s). To write the exam, you must first enroll in the actual course and book your exam(s) on the course provider's website. You will find course pricing and available exam dates and locations there. Note that the providers generally need 15 business days notice to book your exam.

However, if you are simply interested in learning about the industry for your own personal knowledge, or you want to get a feel for the course before paying for enrolment in the actual course, then you should consider the purchase of our Textbook Summary study guide.

Back to top

How quickly will I receive my materials when I purchase your study tools? 
If you order during regular business hours, you will receive the End User License Agreement to read and accept within 1 hour.  Once you have agreed to the license agreement, your online exam preparation questions and flash cards will be made available to you within 2 business hours.  Our study notes are shipped the very next business day and are normally received within 3-4 business days.  

Back to top

How can you guarantee that I will pass?
Our student’s come to us because they want to pass their exam, and if they don’t, we feel that we haven’t done our job as a training company and we shouldn’t be paid.  In the unlikely event that you are unsuccessful on your exam, we will refund your money.  It’s that simple.  Our guarantee works much like the warranty on your car.  When you buy a brand new car, the dealer can’t “guarantee” that it will not break down, but while it is covered under warranty, if it does break down you will not have to pay to get it fixed.  Here at SeeWhy Financial Learning, we cannot guarantee that you will pass; what we guarantee is that “If you don’t pass, You don’t pay!  Period”.  Why would we offer the guarantee if weren’t almost positive that you will pass? 

Back to top

What happens if I fail my exam and request a refund? 

While we certainly believe that you will pass your exam, in the event that you are unsuccessful we stand by our guarantee.  Simply send us a copy of your transcript within 5 business days of receiving your mark and return your study guide (if applicable).  We will provide a full refund of your money (less shipping costs of $10), and your End User License Agreement will be terminated.

Back to top

If I have questions as I am studying your materials, what other options are available to me? 
Our “If you don’t pass, You don’t pay” motto means our success is aligned with yours.  If you don’t pass, we don’t get paid.  For this reason, we encourage students to email us with any questions they encounter throughout their studies, and we will respond within 24 hours (but generally within a few minutes).  This service is provided to our clients free of charge.  We also offer one-on-one telephone tutoring with our study coaches at a very reasonable cost. 

Back to top

Are your study notes and exam preparation questions kept up to date with changes to the actual course?

Absolutely!  Remember, we have a vested interest in keeping our materials up-to-date.  After all, our success is aligned with yours because if you don’t pass, we don’t get paid! 

Back to top

Do you offer classroom sessions
Yes, we offer classroom sessions for corporate clients or groups of 10 students or more within the GTA.  We understand that many students learn better in a classroom environment.  For this reason, our study notes read very much like we teach.  They are informal, use everyday language, memory aids and analogies, and give you insight as to what is most important for the exam.  All of this makes the learning quicker and easier.

Back to top

LLQP QUESTIONS 
 

If I am looking to enrol in a qualified Life License Qualification Program that will certify me to write the provincial licensing exam, which provider do you recommend? 

Do you learn best in a classroom setting?  We are affiliated with ILS Corp. who is an accredited LLQP Course Provider.  ILS Corp., in conjunction with the Insurance Advisor Training Centre, offer a unique and effective LLQP program.  If you are the type of student that learns well in a classroom, then ILS Corp. is for you!  Their online LLQP program is an instructor led webinar!  You get all the benefits of classroom learning in the privacy of your own home, at a fraction of the cost that a seminar provider normally charges.  To order, visit www.ilscorp.ca or www.thetrainingcentre.ca .

Back to top

Once I have passed an approved LLQP course, how do I enrol in the actual provincial licensing exam?

For students in Ontario, New Brunswick, Prince Edward Island, Yukon, Northwest Territories and Nunavut visit the Durham College website to find out about LLQP exam sittings: www.durhamc.on.ca/llqp 

For students in all other provinces and territories, contact your provincial or territorial Insurance Council as follows

British Columbia: http://www.insurancecouncilofbc.com/publicweb/cex_llqpexams.html

Alberta: http://www.abcouncil.ab.ca/

Saskatchewan: http://www.insurancecouncils.sk.ca/Exams.htm

Manitoba: http://www.icm.mb.ca/licinfo/life/lifeproc.html

Nova Scotia: http://www.gov.ns.ca/snsmr/paal/finance/paal043.asp

Back to top


CSC® Exam Preparation and CSC® Study Notes   |   IFIC® IFC® Exam Preparation and IFIC® IFC® Study Notes
LLQP® Exam Preparation and LLQP® Study Notes   |   WME® Exam Preparation and WME® Study Notes

The trade-marks CSI, CSC, Canadian Securities Course, Wealth Management Essentials and WME are owned by CSI Global Education Inc. CSI Global Education Inc does not sponsor, license or necessarily recommend these notes and study material for its CSC and WME courses. SeeWhy Financial Learning is an independent supplier of educational services. Exam preparation materials are not sponsored by any other industry organization.

   Home  About  Philosophy  Courses  Corporate Seminars  Money Back Guarantee  FAQ  Contact Us  Privacy  Terms

©2008-2009 SeeWhy Financial Learning. All Rights Reserved.